Terms & Info

GENERAL QUESTIONS & INQUIRIES: info@kuawabrand.com

ORDER INQUIRIES: info@kuawabrand.com

SOCIAL MEDIA:

  • Twitter: @kuawabrand
  • Instagram: @kuawabrand
  • TikTok: @kuawabrand

SHIPPING INFO: Please allow around 8-12 days for packing / shipping of all items, unless otherwise specified. Once shipped, a tracking number will be provided to the email address associated with the order. Please allow 3-5 business days for your order to arrive once shipped. 

REFUND / RETURN POLICY: We do not accept returns, or issue refunds. All sales are final.

LOST PACKAGES: We are not responsible for lost, stolen, or damaged packages. The buyer commits to full responsibility when purchasing. Please contact USPS, or your local Postal Carrier to locate your package, and or file a lost package report.

INCORRECT ADDRESS: Kuawa Brand is NOT responsible for incorrect addresses. If the buyer's package is returned to us due to an incorrect address, the buyer is FULLY RESPONSIBLE to cover the cost to reship the package.

PRIVACY: Customer's information remains confidential and will not be shared under any circumstances.